FAQ
How long does an order take?
For regular items, production usually takes 4–5 weeks.
For bespoke or custom-made pieces, it may take 4–8 weeks, depending on the complexity of the design. If you have a specific deadline, feel free to reach out—we'll do our best to accommodate it.
What’s the difference between Epsom leather and goatskin?
Epsom leather features a structured feel and an embossed texture that resists scratches and is easy to maintain, making it perfect for a polished, modern look. Goatskin, on the other hand, is naturally grained, durable, and lightweight, offering a softer, more organic aesthetic with excellent resilience. Both are premium choices, each with its unique appeal.
Do you offer repair services for your products?
Yes, we provide free repair services for all our products within the first two years of purchase. Whether it’s re-stitching, edge refinishing, or minor restorations, we’re happy to help. After two years, repairs can still be arranged for a small fee. Contact us via Instagram DM to discuss your needs!
Do you offer customization or personalization?
Yes, we offer full customization for wallets, watch straps, and more. Even if you don’t see a specific design on our website or Instagram, I can create a piece tailored to your vision. You can choose the design, leather type, color, and other details to make something truly unique. Contact me via Instagram DM to start the process!
What is your return or exchange policy?
As all our leather goods are handmade and customized to order, we do not accept returns or exchanges. However, if there are any issues with your order or if you need repairs within the first two years, please contact us and we’ll be happy to assist you.
Can I visit your studio in person?
Yes, visits to our studio near Steeles & Warden in Toronto are welcome by appointment only. As it's a private workspace, we kindly ask that you contact us in advance to arrange a time. Whether you're interested in viewing products, discussing a custom order, or joining a workshop, we'd be happy to host you.
FAQ-Workshops
What to expect?
We prepare all materials in advance, so you can focus on crafting. Throughout the workshop, you'll experience techniques like punching, stitching, and edge finishing. After the session, we’ll apply edge paint, which needs time to dry and polish. Your finished product will be ready for pick-up in one week.
Where are the workshops held?
All workshops take place at our home-based studio near Steeles & Warden in Scarborough. The exact address will be provided after booking.
How can I check available dates for workshops?
Our current workshop availability is noted in the announcement banner at the top of our website. Feel free to reach out if you’d like to reserve a specific date.
Are there any minimum charge for workshops?
Each session has a minimum charge of $200 CAD. If your project total is below that, you're welcome to invite a friend—plus, you’ll both receive 5% off.
I’m a beginner—can I still join?
Absolutely. Our workshops are beginner-friendly and fully guided, with no prior experience needed.
Will there be other people in the workshop?
No—our workshops are fully private, designed for 1-on-1 or 1-on-2 sessions (you and a friend). This ensures you’ll get focused guidance and a relaxed, personalized experience.
How do I book a session?
Simply contact us through our website or Instagram to check availability and reserve your spot.